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Best rate guarantee

If you find a lower publicly available price for the same type of booking / accommodation - with the same terms and conditions Inc. same board terms and dates - before you make any firm booking - we will match the rate. This being on a 'like for like' basis at the same hotel.

For clarity, our rates may adjust subject to demand and this rate guarantee is only applicable at the same time of booking.

This does not apply to the following

  • Bookings made within 72 hours of arrival
  • Prices available on "opaque" websites where the hotel brand and specific hotel are not known until the booking is made (e.g., certain special deals with on-line travel agents).
  • Hotel packages or travel packages booked with a ‘travel agent’ which may include hotel, airfare/ferry, car rental, food and beverage offers or other similar packages or amenities.
  • Price disparities due to fluctuations, rounding, or differences in the currency exchange rates.

Respectfully our adjudication is final in case of disputes. 

Reservations Office:

Our reservations office is open from 08.30 to 17.30 Monday to Friday and 9.00am to 3.00pm Saturday and Bank Holidays (except from November to March when the office is closed at weekends) closed Sunday.


Telephone: 01534 873006
Facsimile: 01534 768804

Lovely hotel in an ideal location. Staff really were very friendly and made for a great stay. Bedroom was tired but very clean with excellent seaview. The bed was incredibly comfortable and linen of a great quality. Food excellent, great choice of menu and wonderful views.
We entered through the car park and up very dated stairs to the new reception area. Staff were very helpful but our impression was of a slightly tired hotel. This continued in the corridor to our bedroom - first floor with a balcony and sea view. The room was spotless, as was the bathroom, but both could do with updating....
Staff in this hotel were wonderful - polite, courteous, professional, and very, very, very helpful. The room and bathroom were very clean. Breakfasts - Full and Continental - had plenty of choice. With a central location - a short walk into St Helier. Guests had the use of the swimming pool and spa at the twin hotel Monteray.
Had a wonderful week at the hotel. We had an apartment. Swimming pool and gardens were fabulous. Apartment was excellent. Hotel staff were friendly and good. Maître di was a bit rude in his attitude and made a few errors towards residents. The hotel needs to update with WiFi. Jersey needs to accommodate the visitors by making the car parking...
Great hotel for all ages, indoor pool is a bonus for bad weather and the staff are very friendly and helpful! Breakfast was good if you liked cooked breakfast, although wish there was more fresh fruit. Had an evening meal there and it was lovely, which was good as the weather was particularly bad that evening and didn't go too...
Stayed here for 4 nights. Very helpful and polite staff in all areas, a credit to the Hotel! The hotel was very nice and comfortable, although a little tired looking, especially the bedroom/bathroom. Furniture was very dated and the curtains etc were rather old and faded, the shower was very difficult to set at correct temperature, however, everywhere was spotlessly...
The Royal to find it get a good map but its actually in a great spot central to St Helier , Good car parking under neath a archway to the side of the royal.the room are big enough clean an tidy our room 203 is one to stay clear of noisy in the mornings as its on a fire door...
The hotel staff were friendly and polite and helped carry our bags to our room. Although there is a lift it is accessed by stairs and so are some of the rooms. Not a problem if you are able bodied. It is part of the querkyness of the layout of the hotel which has been extended and altered over many...
I read good reviews about this hotel and am please to say that they weren't wrong. The hotel is situated about 12-15 mins from town (on St Saviours Road, use La Motte street not the Road tunnel to get into town). Firstly the staff were excellent, very friendly and welcoming and we were given a lovely reception of a cup...
Hotel is about 15 minute walk from the town centre through Millennium Park. Very friendly, attentive & helpful staff. Excellent breakfast with a very good choice. Outdoor pool area very pleasant to use after a day out.

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