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Morvan Hotels: Our Core Values...

Dear prospective guest,

Together with my team, I hope to have the pleasure of welcoming you to Jersey and to one of our hotels should you choose to visit our beautiful Island. My family has owned and operated hotels in Jersey for over fifty years. As a family, we work within our hotels every day to nurture the spirit of hospitality and an ethos of dedicated customer service. We are a family business and hold true to our core values of friendly hotels that are professionally run.

Our Values and ‘the way we do things’:

Green Tourism Award - SilverOur Environment and Community:

Award:  Our Best Western Royal Hotel and Monterey Hotel are open year round and have been assessed as part of the nationally recognised ‘Green Tourism Business Scheme’. We have been awarded Silver status in recognition of sustainability and green working practices. We are committed to improving our working practices further and have carried many of the procedures throughout our hotels. View our environmental policy here.

We seek to act responsibly in all that we do. As examples, we source our fresh fruit and vegetables from local farmers (and they are very happy about this!) and use local produce where possible to minimise food miles. Also, you may wish to note that we use many fair-trade products within our hotels. The quality products selected have received excellent feedback from our hotel guests.

Our team of People:

IIP Bronze award

Award: Gold Investor In People Award – We have now been awarded the coveted Gold Investor in People accreditation for good personnel practice. Our team of staff are very much valued at Morvan Hotels and we believe that it is this care that is instrumental in achieving the service levels that you have come to expect from us.

Our Hotel Standards

Award: We have been assessed under the prestigious AA hotel grading system, having received excellent AA hotel inspection reports with high service and hospitality scores. All Morvan hotel accommodation has been awarded a three star grading by the AA with the Best Western Royal achieveing Silver status at the three star grading.

Our Catering

Award: We place great emphasis on our catering within the group and are proud to have retained our AA Rosette at our Best Western Royal Hotel following a recent inspection. 

We cook fresh each day at each hotel using fresh and quality ingredients. We operate under the States of Jersey 'East Safe' food hygiene system, and we are HACCP compliant. Our team of chefs work closely together across the group. . Full English breakfast and dinner is available in all hotels.

Investment and maintenance of our hotels:

Continuous and substantial investment has taken place into the physical buildings and facilities of our family owned hotels. Put simply, we seek to provide a clean, well-maintained quality hotel environment that represents the best value for money in Jersey. For example, a recognised professional swimming pool engineer maintains water quality and swimming pool equipment, to provide you with added safety and comfort during your stay. We believe that this level of detail is important for the enjoyment of your stay with us.

Best Western and us:

Our Best Western Royal Hotel is wholly owned by us and is run by us under the brand standards set down by Best Western International. We are pleased to have this hotel brand as a part of our family business and it provides a popular choice offering International hotel quality standards and demonstrating our professional approach to hospitality.

Finally, I hope that the above information will be of help. We seek to provide a consistent, friendly and ethical approach to hospitality. This has been our approach to hospitality over many years. Should you wish to contact me personally, I can be reached via admin@morvanhotels.com to answer any specific questions on the way we operate our hotels. Hotel and travel bookings may be made on-line on this website, or with your travel agent or tour operator, or with many on-line hotel accommodation suppliers. The choice is yours. Thank you for taking the time to research the way we do things here at Morvan Hotels.

Yours sincerely

Seamus Morvan

MORVAN FAMILY HOTELS LIMITED

Seamus Morvan B.Sc. (Catering Administration)
Managing Director

Lovely hotel in an ideal location. Staff really were very friendly and made for a great stay. Bedroom was tired but very clean with excellent seaview. The bed was incredibly comfortable and linen of a great quality. Food excellent, great choice of menu and wonderful views.
We entered through the car park and up very dated stairs to the new reception area. Staff were very helpful but our impression was of a slightly tired hotel. This continued in the corridor to our bedroom - first floor with a balcony and sea view. The room was spotless, as was the bathroom, but both could do with updating....
Staff in this hotel were wonderful - polite, courteous, professional, and very, very, very helpful. The room and bathroom were very clean. Breakfasts - Full and Continental - had plenty of choice. With a central location - a short walk into St Helier. Guests had the use of the swimming pool and spa at the twin hotel Monteray.
Had a wonderful week at the hotel. We had an apartment. Swimming pool and gardens were fabulous. Apartment was excellent. Hotel staff were friendly and good. Maître di was a bit rude in his attitude and made a few errors towards residents. The hotel needs to update with WiFi. Jersey needs to accommodate the visitors by making the car parking...
Great hotel for all ages, indoor pool is a bonus for bad weather and the staff are very friendly and helpful! Breakfast was good if you liked cooked breakfast, although wish there was more fresh fruit. Had an evening meal there and it was lovely, which was good as the weather was particularly bad that evening and didn't go too...
Stayed here for 4 nights. Very helpful and polite staff in all areas, a credit to the Hotel! The hotel was very nice and comfortable, although a little tired looking, especially the bedroom/bathroom. Furniture was very dated and the curtains etc were rather old and faded, the shower was very difficult to set at correct temperature, however, everywhere was spotlessly...
The Royal to find it get a good map but its actually in a great spot central to St Helier , Good car parking under neath a archway to the side of the royal.the room are big enough clean an tidy our room 203 is one to stay clear of noisy in the mornings as its on a fire door...
The hotel staff were friendly and polite and helped carry our bags to our room. Although there is a lift it is accessed by stairs and so are some of the rooms. Not a problem if you are able bodied. It is part of the querkyness of the layout of the hotel which has been extended and altered over many...
I read good reviews about this hotel and am please to say that they weren't wrong. The hotel is situated about 12-15 mins from town (on St Saviours Road, use La Motte street not the Road tunnel to get into town). Firstly the staff were excellent, very friendly and welcoming and we were given a lovely reception of a cup...
Hotel is about 15 minute walk from the town centre through Millennium Park. Very friendly, attentive & helpful staff. Excellent breakfast with a very good choice. Outdoor pool area very pleasant to use after a day out.

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